Privacy & Cookie Policy
Homeshare Software Limited built the Homeshare Maintenance app as a Free app. This SERVICE is provided by Homeshare Software Limited at no cost and is intended for use as is.
This page is used to inform visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service.
If you choose to use our Service, then you agree to the collection and use of information in relation to this policy. The Personal Information that we collect is used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.
The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which are accessible at Homeshare Maintenance unless otherwise defined in this Privacy Policy.
Information Collection and Use
For a better experience, while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to Location.
The access to your location is useful for us to understand how should we organise our maintenance requests. Homeshare Maintenance needs to track your location during your work times. It lets us understand how much time it takes to deal with certain jobs.
The information that we request will be retained by us and used as described in this privacy policy.
Cookies
Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device’s internal memory.
This Service does not use these “cookies” explicitly. However, the app may use third-party code and libraries that use “cookies” to collect information and improve their services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of this Service.
Service Providers
We may employ third-party companies and individuals due to the following reasons:
- To facilitate our Service;
- To provide the Service on our behalf;
- To perform Service-related services; or
- To assist us in analyzing how our Service is used.
We want to inform users of this Service that these third parties have access to their Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.
Security
We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.
Links to Other Sites
This Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Children’s Privacy
These Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13 years of age. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do the necessary actions.
Changes to this privacy policy
Capital Care Investment Ltd has the right to update the information contained within this policy at any time without prior notice. When updated are made the date at the end of this policy will be amended. You are encouraged to frequently check this page for updated to stay informed. You acknowledge that it is your responsibility to review this policy to make yourself aware of amendments.
Contacting us
If you have any questions, queries or complaints regarding the information contained within this policy or the manner in which Capital Care Investment Ltd collects and/or processed your personal data please make contact in writing to:
Capital Care Investment Ltd
Capital Care Investments Ltd
Ground Floor, Eagle Works
Carlton Road
NG3 2NB
[email protected]
Data Protection Officer
Last Updated: 16 September 2018
Feedback from Happy Family!!
Google Reviews (120)
Excellent company to deal with. Property in Derby had great facilities, parking and perfect for getting into the centre. I recommend renting with them.
Jason Winters
One of the best letting agent, I had. Lived in their accommodation for about a year and 9 months. Really helpful and better service than others in notts.
Christian Akash
Very happy with the company. I was able to move in quickly and easily when moving to Nottingham to start my new job. I was also able to change rooms with no problems and any maintenance problems were dealt with swiftly.
Paula Choin
They are the best at what they do . Sincere punctual and no hassle . They sorted us out . Top top man . I would recommend to contact them rather than wasting time and money anywhere else .
Arafat Mostafa
Lived in one of their properties and always given really fast responses. When I was showed around the property it was clean and everyone was really smiley. Had no problems with this company 🙂
Aliesha Greenwood
Your homeshare questions answered
Want to know more about the Homeshare model? Just click on the tabs or alternatively, give us a call on 0115 8450535.
The instructions to activate your account will be sent to your email once you have submitted the registration form. If you did not receive this email, your email service provider’s mailing software may be blocking it. You can try checking your junk / spam folder or contact us at [email protected]
We take such matters very seriously and will look into individual cases thoroughly. Any sample that falls under the below categories should not be thrown away before taking photo proof and emailing the photo of the affected sample and your D.O (Delivery Order) to us at [email protected] (if applicable).
We regret to inform you that no refunds will be given for orders that fall under the below categories.
1. In the event of damaged samples received, we will require photo proof of the affected samples and your D.O (Delivery Order) in order for us to investigate and review before a decision is made to re-send the sample to you at no cost, subject to availability. In light of this, any sample that falls into this category should not be thrown away before taking photo proof and emailing the photo to us at [email protected]
2. In the event of lost mail, we will try to locate the delivery team in Singpost and if there's a clear indication that your order is indeed lost, we'll re-send the order to you at no cost, subject to availability.
We take such matters very seriously and will look into individual cases thoroughly. Any sample that falls under the below categories should not be thrown away before taking photo proof and emailing the photo of the affected sample and your D.O (Delivery Order) to us at [email protected] (if applicable).
We regret to inform you that no refunds will be given for orders that fall under the below categories.
1. In the event that the sample you've received is unsatisfactory in any way you perceive, we will require photo proof of the sample and your D.O (Delivery Order) as well and you may be required to send us back the sample for close inspection and review before a decision is made to re-send a sample to you at no cost, subject to availability. The postage cost will be credited back to your account after we receive the returned item.
2. In the event that you receive an expired product, we will require clear photo proof of the sample and its expiry date for close inspection and review before a decision is made to re-send a sample to you at no cost, subject to availability.
3. In the event that you've received the wrong sample, we will require photo proof of the wrongly sent sample and D.O (Delivery Order) and after reviewing, we'll re-send the correct sample to you at no cost, subject to availability.
4. In the event you've received your order with a missing sample, we will require you to email us a clear photo proof of your D.O (Delivery Order) to [email protected] and after which, kindly give us a call at (+65) 68440092 and our customer service officer will attend to you to find out more before a decision is made to re-send the missing sample to you at no cost, subject to availability.
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